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Flight delay ruling opens way for compensation payments

March 18 2015

Thousands of airline passengers could now be entitled to compensation for delayed flights following a court ruling against Jet2.com this week.

A judge at Liverpool County Court has ruled that the airline cannot keep flight delay compensation claims on hold, and should instead settle cases in line with existing passenger-rights rules.

Jet2 had argued that compensation payments should be delayed pending the outcome of a similar case in the Netherlands.

But in his judgment, District Judge Jenkinson said: “A line should now be drawn. Justice delayed is justice denied.”

The Jet2 case heard in Liverpool involved Kim Allen, who claimed €400 (£292) compensation after an almost seven-hour delay when flying from Manchester to Malaga in 2012.

“We’ve all been kept waiting for so long, but I’m really happy with today’s decision,” she said after the judge’s ruling.

“Hopefully now it’s time for the airlines to pay us what the law says they should.”

Laura Thorpe, civil litigation specialist at PM Law, said: “There’s nothing worse than having a holiday ruined after being misled or losing out through delays and cancellations.

“When you pay for a holiday you have every right to receive exactly what you have paid for and if this falls short of your expectations, you may be able to claim compensation.

“The dedicated team at PM Law solicitors in Sheffield can give advice on the process and assist fully with compensation claims.”

The issue stems from the 2004 European regulations that oblige airlines, in some cases, to pay compensation to passengers for cancellations and delays, if they are not due to extraordinary circumstances.

A further ruling by the European Court of Justice in 2009 confirmed that delayed passengers should be treated as if their flights had been cancelled, if the delay was longer than three hours, entitling them to cash compensation.

If you have a flight compensation claim, call PM Law solicitors on 0114 296 5444 or fill out the form by clicking here and we can call you back.